Alwen international, making business easier Europ and middle east

General conditions


	Terms and conditions of use Secure payments Terms and conditions of sale


	TERMS AND CONDITIONS OF SALE ALWEN INTERNATIONAL


		OBJECT

These terms and conditions of sale apply to the services commercialised by ALWEN INTERNATIONAL. By placing any order with ALWEN INTERNATIONAL or accepting any offer from ALWEN INTERNATIONAL the Client agrees to be bound by and accepts these terms and conditions of sale. These terms and conditions alone shall govern sales by ALWEN INTERNATIONAL. Once the Client has signed the order form or the quotation or the duly signed contract, the order shall be considered definitive and may no longer be cancelled by the Client.


		TARIFS

Price propositions made by ALWEN INTERNATIONAL are given as an indication and are exclusive of taxes. ALWEN INTERNATIONAL reserves the right to modify them without prior notice and the price paid by the Client shall be indicated using the price lists applicable at the moment the order is confirmed, together with VAT at the rate applicable on the day the invoice is issued. Travel, meal and accommodation expenses are not included in these prices. Such expenses are linked to specific assignments and will be invoiced separately to the Client with proof of outlay. Any supplementary work will also be invoiced to the Client.


		PAYMENT TERMS

Unless otherwise agreed, invoices are due upon reception in full, net and without any discount being granted. Failure to pay before the expiry of the due date shall, in full accordance with the law and without any other formality being required, result in a demand for penalty interest payments at one and a half times the legal interest rate applicable on the due date, payable from the first day after the due date has expired and up until the debt has been paid in full.


		COMPLETION OF SERVICES

Deadlines for the completion of consultancy services and / or putting products and services on line on alwen.com are given as an indication and run from the date the order is placed. Delays in completing assignments or in putting on line on the website alwen.com may under no circumstances be used to justify the cancellation of an order nor give rise to penalties or compensation of any kind unless otherwise expressly stipulated.
ALWEN INTERNATIONAL does not accept liability should it be momentarily impossible to access the website alwen.com. Throughout the duration of the contract, ALWEN INTERNATIONAL reserves the right to bring in any modifications it deems necessary, which may be motivated by technical reasons, such as a change in computing equipment or be likely to improve the website alwen.com and the network management system. Delays as to the supply of Services proposed by ALWEN INTERNATIONAL may not bring the liability of ALWEN INTERNATIONAL into play.


		FORCE MAJEURE - ACTS OF GOD

The obligations of ALWEN INTERNATIONAL shall be suspended and its liability shall not be invoked should any unforeseen event occur presenting or not, as the case may be, the legal characters of force majeure and Act of God, such as; fire, theft, power cut, breakdown in the computing or telephone systems, air strike, sick leave of the assignment manager and in general any unforeseen circumstances arising after the contract has been concluded and which prevent its fulfilment within normal conditions for ALWEN INTERNATIONAL, even on the Client's account or that of a third party.


		CLAIMS


	Any claim reaching ALWEN INTERNATIONAL more than eight days after the date of completion of the services provided by ALWEN INTERNATIONAL shall not be taken into consideration. No claim may result in suspension of payment.


		LENGTH OF CONTRACT

The present contract is concluded for a precise length of time as specified on the contract, on the quotation and/or on the order form signed by the Client, starting from the date of signature. Reference contracts on the website alwen.com are renewable annually by tacit agreement. The Client may terminate the contract by sending notice by registered post 3 months before the anniversary of the aforesaid contract.


		RESPONSIBILITY: INFORMATION

Information supplied by ALWEN INTERNATIONAL within the framework of the services offered by the company to the Client is the expression of a commercial study and assessment based on statistical correlation, together with the analysis of various sources of information. By definition therefore, this information is subject to statistical differences as expressed by possible distortion or error. The Client expressly recognises that he has been informed that the information supplied by ALWEN INTERNATIONAL has been gathered by ALWEN INTERNATIONAL using sources which appear correct and with the implementation of all due diligence as required by customary behaviour within the profession. Information thus supplied exclusively to the Client may only be used for indicative purposes and is never supplied with a guarantee of a positive result, its sole aim being to guide the Client in his own personal analyses. Consequently, the Client accepts full responsibility for the use made of information supplied by ALWEN INTERNATIONAL. Under no circumstances may ALWEN INTERNATIONAL be held liable for any direct or indirect prejudice, particularly such as delays in payment, financial loss or loss of earnings which might be caused by the use, analysis, interpretation and/or the spread of the information supplied by ALWEN INTERNATIONAL, or which might result from inaccuracies, errors, obsolete details or omissions resulting from an error or negligent act (except in the case of gross negligence or false representation) on the part of ALWEN INTERNATIONAL, one of its agents or one of its representatives, or any other fact not within the control of ALWEN INTERNATIONAL. This remains valid even in the hypothetical event that ALWEN INTERNATIONAL had been expressly informed of the use the Client intended to make of the information supplied. Notwithstanding the previous, if ALWEN INTERNATIONAL were to be recognised liable for any prejudice caused to the Client, the Client could not, whatever the case, claim any compensation other than the proportional refund of the sums already paid or to be paid in return for the Service which is said to have caused prejudice to the Client. The Client remains solely liable for his selection of ALWEN INTERNATIONAL services to be used, the use that he makes thereof and in particular for the questions which he formulates, the use of the information obtained and for the decisions he makes in consideration of this information. The Client recognises that the price paid in the information formulated by ALWEN INTERNATIONAL may under no circumstances assimilate it with an export credit guarantee. Information supplied by ALWEN INTERNATIONAL concerning companies may not be regarded as holding any value either as an opinion or as a recommendation. There may be no question of the Client holding ALWEN INTERNATIONAL liable for the non completion or the late completion of assignments in the event where ALWEN INTERNATIONAL is unable to successfully conclude its assignment as a result of default, error or delay on the part of the Client.


		RESERVE OF OWNERSHIP CLAUSES

ALWEN INTERNATIONAL reserves the right to refuse to reference any business or company on the website alwen.com at its sole discretion and without having to give any justification for such a refusal.

1- Intellectual property: ALWEN INTERNATIONAL refuses all liability for the information supplied by the Client and either destined to be broadcast on the site alwen.com, or to be used within the structure of the assignments carried out on the Client's behalf. The Client releases ALWEN INTERNATIONAL from any civil liability which the latter might incur from the apparition of information, texts, photos & logo, guarantees it against any third party action and will compensate it for any prejudice incurred; the texts and information supplied appear under the full responsibility of the Client company.

2- COMMERCIAL AND INTELLECTUAL PROTECTION OF DATA The information supplied by ALWEN INTERNATIONAL within the framework of its proposed services must under no circumstances go beyond the boundaries of communication between ALWEN INTERNATIONAL / Client ; the Client undertakes not to reveal any of the content to any other party. This information constitutes protected rights governed by articles L. 111-1 and after of the Code of Intellectual Property.

3- EXONERATION, ALWEN INTERNATIONAL is only bound by an obligation of means and there can be no question of its liability being brought into question for so-called breach of any obligation to achieve results.


		COMPETENT JURISDICTION


	In the case of dispute, the parties shall first seek to resolve the problem by amiable means. In the case of persistent disagreement, the courts of Rennes shall be the sole competent arbitrators and only French law shall be applicable.


		ALWEN INTERNATIONAL


	ALWEN INTERNATIONAL has taken out professional liability insurance and is registered with the CNIL (French National Commission on Freedom of Information in Computing).